Third Sector Design

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CRM that works for you

CRM is a powerful tool that helps deliver your mission

We use CiviCRM to help our clients work smarter.

Designed for non-profits, charities and membership organisations, it’s an industry leading and well loved product used by tens of thousands of organisations around the world.

What can CiviCRM do for you?

Fundraising

  • Simple effective donation forms on your website that feed directly into your CRM.
  • Powerful segmentation tools to target contacts based on demographics and previous engagements.
  • A/B testing to refine messaging in response to real world feedback.

Communications

  • Easy-to-use drag and drop editor to create beautiful responsive emails.
  • Track individual opens and clicks across mailings.
  • Let supporters manage their own communication preferences.

Membership

  • Support simple and complex membership programs.
  • Collect one-off and recurring payments with automatic renewal, and follow up for late and failed payments.
  • Deliver member only content and benefits through your website.

Events

  • Online registration and payment for both simple and complex events.
  • Works for one-off events or entire event programmes.
  • Apply discount codes, manage waiting lists and collect feedback from attendees.

Campaigns

  • Raise awareness and support for your cause through petitions, email-to-targets and other calls to action.
  • Create email journeys to support on-boarding and drive engagement.
  • Connect and track separate actions as part of a single campaign.

Reports & analytics

  • Pull data from across your CRM for insights and analysis.
  • Take advantage of sophisticated reporting tools for monitoring, evaluation and data-driven decision making.
  • Monitor your impact and report to stakeholders.

And lots more!

We’re just scratching the surface of what is possible. There’s lots more, including a comprehensive case management system, powerful no-code tools for creating custom forms and workflows, and a mature API and extension framework for custom development.

For more ideas and inspiration check out our CRM showcase or visit the CiviCRM website.

We can help

We focus on training and empowerment so you can get the most out of CiviCRM day-to-day.

We start by understanding your organisation and what you want to achieve. We look at your immediate priorities and your long term goals to create a prioritised plan of action that we can work through with you.

“Our use of CiviCRM is both unique and complex, but Michael and Kurund took the time to truly understand our requirements. They developed creative solutions to the issues we were facing, while thoughtfully challenging some of our own pre-existing ideas about our data and workflows, helping us to identify efficiencies and simplify our data model in the process.” – Scott Mason, Researcher at Omega Research Foundation

We’re here for the long term. Your dedicated point of contact will draw on a deep understanding of your work and years of experience helping similar organisations to provide advice and support when needed.

Our recent CRM work

Talk to us about your CRM needs

Contact us